• Why do you allow upper level students to retake quizzes? Isn’t that cheating?

  The quizzes are to be used as a study opportunity. They are one of the multiple learning tools to help students learn and retain the most important information from each lesson. Any questions students miss indicate areas they need to go back and study some more, in order to fully absorb the material. When they feel confident they understand the material better, they can go back and re-take the quiz in order to check their knowledge. Exams, on the other hand, are designed to test for mastery ofFew readers

• I’ve forgotten my password. How do I log in?

  If you have forgotten your password, you can use the reset password link to issue a new password.Few readers

• Where can I find elodea and/or chara?

  Elodea and chara are aquatic plants that can typically be found at stores that sell pet fish. Oftentimes, if you tell them you are wanting it for educational purposes, they will give you a small piece for free or for a small charge. If you can’t find this exact plant, don’t worry. Simply let the pet store know you need a small piece of a plant similar to elodea for a biology class. Since the experiment is for photosynthesis, almost any aquatic plant will work. It might be easiest to speak to soFew readers

• What lab supplies do I need for Experience Biology?

  For Elementary Experience Biology (Level A) check out this link to see what lab supplies are needed. Very few specialty lab supplies are needed for our elementary level course, but the few that are we’ve linked to a specialty lab supply store so you can easily grab those. For Upper Level Experience Biology (Level C) check out this link to seFew readers

• Do you have a suggested schedule for Equipped?

  Your student has the flexibility to complete the lessons whenever they’d like throughout the week, but we recommend completing 1 lesson per week, so they can complete the course in a normal school year. Students have access to the lesson for a full year. With 35 lessons, they’ll still have time for periodic breaks throughout the school year as needed and be able to complete the course. Below is a sample weekly schedule based on a 5-day school week, but your student may arrange their schedule toFew readers

• I think I entered my email incorrectly when signing up for the course.

  If you entered an invalid email and didn’t get an email with your temporary password, you won’t be able to log in. Please contact us and let us know your full name and the email address you think you may have entered, as well as your correct email address.  We’ll be happy to help you get that corrected so that you can get off to a great start!Few readers

• How can I see all the courses I've purchased?

  I can see my elementary course, but not my middle school/high school course. OR I can see my middle school/high school course, but not my elementary course. Quick Answer Elementary course – Parent Dashboard ➜ Course Access Middle/High School course (parent resources) – Parent Dashboard ➜ Student Management Middle/High School course (student lessons) –Few readers

• How can I keep the cost of biology lab supplies down?

  There are a number of ways you can save money on lab supplies. First, instead of purchasing the complete lab supply kit, you can decide which labs you’d like your student to complete at the beginning of the year, and purchase only the supplies needed for those labs. You can choose some of the less-expensive dissections, for example, and then mostly do the labs that don’t require any special supplies. We recommend each student compFew readers

• Where do I find the PDF/printable materials for the course?

  Level A Courses When you log in to your account, click on the “Course Access” button. From this page, you’ll be able to choose your course. Once inside your course, you’ll see a tab on the left-hand sidebar that says “resources.” Many resources for the course are found in this section. Also, when you click on each lesson title in the left-hand sidebar, you’ll see below that “Extra Material” appears. If you click on that link, you’ll be taken to a page with all of the supplementFew readers

• Do you have a suggested schedule for Experience Astronomy (Level B)?

  Your student has the flexibility to watch each lesson video whenever they’d like throughout the week, but it is important that they keep up the weekly pace, since the course follows the night sky as it changes throughout the year. Below is a sample weekly schedule based on a 5-day school week, but your student may arrange their schedule to fit their schedule. Monday: Watch lesson video and fill in lesson outlines in the student guide book Tuesday: Watch stargazing tutorial (when available)Few readers

• Where do I find the lesson checklists?

  Accessing the Lesson Checklist: Step-by-Step Log in to the student dashboard using your username and password. Click on Course Access from the main menu. Locate and select the student’s course from the list. Find and click on the current lesson to open it. The Lesson Checklist will appear on the right-hand side of the screen.Few readers

• Where are the homework and research questions?

  Where can my student find the homework questions? Where can my student find the research questions? Locating the Homework or Research Questions: Step-by-Step Log in to the Student Dashboard using your username and password. Click on Course Access from the main menu. Locate and select your course from the list. Find the current lesson and click the drop-down arrow next to it. Click on the section labeled “Research Questions” or “Homework Questions.” 6Few readers

• I can’t access the next lesson. What’s going on?

  If you’re in one of our upper level courses and the next lesson isn’t showing up, this could be the result of one of a few things: If you just finished the previous lesson, you may be waiting on the system to recognize the changes and grant you access to the next lesson. Often, students receive access to the next lesson in just a few minutes, but sometimes the technology can take up to a couple of hours. In order to refresh the system, log out of your account and then log back in. MerelyFew readers

• Do you have a suggested schedule for Experience Astronomy PLUS (Level C)?

  Your student has the flexibility to watch each lesson video whenever they’d like throughout the week, but it’s important they keep up the weekly pace, as this course follows the sky in real-time, as it changes throughout the year. This course is sufficient to count for high school credit. If your student is doing the weekly reading, quiz, observation, and lesson that should take about 2 hours per week for the basic portion. Your student also has PLUS lessons every few weeks along with an assignFew readers

• I haven’t received my password and can’t login.

  You can click the “lost your password?” link on the main login page (just below the yellow Login button). If that still doesn’t work, please contact us — occasionally we’ve found people who haven’t received their confirmation email with their password entered their email address incorrectly when purchasing the course. Likewise, if your student has not received an email with their password after you’ve added them to the course, be sure to check to enFew readers

• How do the timeline assignments work for Equipped?

  Many of the lessons reference specific dates when different events happened. These lessons will have a timeline assignment listed on the checklist for that lesson. Look for references to specific dates in the outline and/or video (and possibly even the quiz) and find where on the timeline in your Student Guidebook those events should be added.Few readers

• How can I complete my Astronomy assignments when I live around so much light pollution?

  There are some areas where viewing the stars at night is more difficult because of manmade “light pollution.” A few things to consider… The course focuses on the brightest, most obvious constellations, many of which are viewable even in suburban locations. When activities can not be completed due to light pollution, there is an alternative. You can use an online planetarium to complete your assignments. (You will receive instructions for how to do this as part of the course.) We have alsoFew readers

• How do I start my course?

  The last step to begin the course is to click the start course button. Haven't done that (or aren't sure if you did)? It's easy to check! Go to your student management page via the parent dashboard. Check for a "Start Course" button near the top of the page. If you haven't already started your course, here's what you'll see on the page: If you see that, click tFew readers

• I can't see my first lesson.

  The last step to begin the course is to click the start course button. Haven't done that (or aren't sure if you did)? It's easy to check! Go to your student management page via the parent dashboard. Check for a "Start Course" button near the top of the page. If you haven't already started your course, here's what you'll see on the page: If you see that, click tFew readers

• I entered my student’s email address incorrectly when adding them to their course, how can I fix this?

  Please do not change or delete any information in the Student Management area. Email our customer service team, and they will be happy to assist you as quickly as possible.Few readers

• Where do I find the homework help videos?

  How to Access Homework Help Videos (Parent Dashboard) Log into the Parent Dashboard using your account credentials. Click on Student Management in the menu. Find the course you purchased and click to open it. Click the Resources button on the left-hand side. Scroll down to the Answer Keys section. Click the link for Homework Help Videos. Scroll to your student’s current lesson and select the video that matches the homework assignment. ${frame}[](httFew readers

• How do I figure out my student’s overall grade for Experience Biology (Level C)?

  As this is a course for homeschoolers, parents or guardians are ultimately responsible for giving students their grades. Here are our suggestions for tabulating a final grade. Step 1: Average your student’s quiz grades. You can easily find these on in the parent dashboard on the "Student Management" page. Quizzes were taken for all of the lessons except, 10, 18, 27, and 35. Step 2: Average your student’s quarterly exam grades. Again, go to the parent dashboard and look on the "Student ManagemeFew readers

• I’ve logged in but I can’t access any of the lessons.

  There are a few problems you might be running into if you are a student in one of the upper level courses. Be sure to check each of these. Be sure your parent has set up the student account. Parents will not be able to access the course from their dashboard — from their dashboard, they will be able to set up the student account, access student grades, and access resources. Be sure you’re logged into the student dashboard. You may want to completely log out of the system and login again usFew readers

• Is there a discount if we are a returning family?

  Once you’ve taken a course with us, you’re officially part of the Journey Homeschool Academy family! We love to have families continue on with us. If you’ve taken a course with us in the past, watch for an email from us prior to the early bird sale — we’ll give you a window to purchase courses for the upcoming school year and we’ll let you in on the biggest discount we offer! We’re unable to offer this discount later in the enrollment season, so be sure you don’t miss your chance.Few readers

• Do you have a suggested schedule for Experience Biology (Level C)?

  Your student has the flexibility to complete the lessons whenever they’d like throughout the week, but we recommend completing 1 lesson per week. Students have access to the lesson for a full year. With 35 lessons, they’ll still have time for periodic breaks throughout the school year as needed and be able to complete the course. A typical week will be around 4-5 hours. Below is a sample weekly schedule based on a 5-day school week, but your student may arrange their schedule to fit their weekFew readers

• Do I need to purchase a lab guide for Biology?

  A lab guide is required for Experience Biology (Level C), but you don’t necessarily need to purchase it. The lab guide is provided as a free PDF in the resources section of the parent account. If you’d prefer a hard copy, you can purchase that in our store. Please note: you do not need to purchase the lab guide or teacher’s guide that accompanies The Riot and the Dance textbook. Our lab guide specificalFew readers

• Does my child have to view the course videos on specific days or times?

  Nope! Everything is recorded and will be available for you to watch on your time schedule.Few readers

• I don’t like the grade I got on my exam. Can I retake it?

  Grades on exams cannot be reset and are final. However, because these will be longer and more comprehensive tests, the course contains study guides to help students remember all the important material.Few readers

• Can we use a different textbook for Chemistry?

  We provide a recommended reading list from the textbook Modern Chemistry. While you may substitute another textbook or skip textbook reading altogether, we believe this textbook does a wonderful job reinforcing the concepts we cover in the lecture. Modern ChemistryFew readers

• What if my student doesn't finish the course in a year?

  Most students don’t have a problem getting through our upper level courses in a year because there are 35 weeks of content and you have 52 weeks to access the course. This provides ample time for most students to complete the course even with breaks. However, we know sometimes life happens so parents may purchase course extensions on a month-by-month basis, making it more affordable than purchasing the course over again.Few readers

• I'm trying to register my student, but I keep getting the error: "Leader is already assigned"

  It sounds like you're trying to use the same email address you used to register for the course and set up your parent account. The system requires a unique email address for each user, however, this does not mean your student needs to have access to an email account if you are not comfortable with them having one. If your son or daughter doesn't have an email address, you have a few options. You can create a new email address for your student or yourself. If you, the parent, have a seconFew readers

• Do you have a suggested schedule for Elementary Astronomy?

  We designed our elementary courses to be flexible and fit your family's schedule. You can use this course the best way you see fit! Think of the lesson videos as the “hub” of the course and the other elements as the spokes. The lesson videos should be the main thing your student focuses on, and then you can use as many or few of the other elements as you wish for continued learning. You can spread the weekly assignments out to as few or many days as you'd like—or skip the parts your family doesFew readers